Shipping Policy
Effective as of: June 30, 2025

Shipping Area

Currently, we ship exclusively within Germany.

We plan to expand to additional EU countries in the future. Sign up for our newsletter to be notified when international shipping becomes available.

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Delivery Times

Orders are usually processed and shipped within 2–5 business days.

Once shipped, delivery typically takes:
1–4 business days within Germany.

You will receive a shipping confirmation email with tracking details as soon as your order leaves our studio or print partner.

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Shipping Provider

We ship with DHL Paket and occasionally other reputable carriers depending on location and item size.

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Shipping Rates

🇩🇪 Germany

• Standard rate from €12.99, depending on size and weight

• Free shipping on orders over €150

Rates are calculated at checkout based on the number of items and format.

🇪🇺 EU Zones

We ship to most EU countries, including Austria, France, Spain, Netherlands, Poland, Sweden, and others.

Sample rates (Zone 1):

• 1–2 small prints: from €12.99

• Medium prints or framed artworks: from €25.99–€38.99

• Bulk or large-format orders: up to €64.99

Exact rates are calculated live at checkout based on order weight and country.

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Order Tracking

All orders include tracking. You will receive an automatic email with tracking information once your package is on its way.

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Address Accuracy

Please ensure your shipping address is complete and correct. We cannot be held responsible for delays or losses due to incorrect or incomplete addresses.

If an order is returned to us after three failed delivery attempts, we reserve the right to cancel the order and refund the purchase, excluding shipping costs.

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Damaged or Lost Packages

If your order arrives damaged or does not arrive within 10 business days after shipping, please contact us at info@innerclub.com with your order number and details. We’ll help resolve the issue quickly.